Serving the needs of our members and providing excellent medical coverage has always been a top priority at UPREHS. As a not-for-profit organization operated by railroad people for railroad people, UPREHS watches costs closely. An amazing 95 cents in benefits is delivered for each dollar collected! Our operating costs are among the lowest in the industry.
Reminder: Your contract requires you to refer only to In-Network Providers. To locate participating professionals, go to FIND A DOCTOR/FACILITY above.
Some medical services are required to be pre-authorized before the service is performed. Prior authorization assures the patient of their highest level of benefits
Depot Drug has a long history of mail order prescription service to our members. Railroad employees, retirees, Medicare members and their spouses look to us to be a partner with their physician in getting them the medications they need to maintain health.
We encourage your practice to e‐prescribe for Union Pacific Railroad Employes Health Systems (UPREHS) members.
There has been a change in processing claims for work-related injuries. All services provided on or after July 15, 2011 for Union Pacific work-related injuries must be submitted to United Healthcare. Work related prescriptions should be filled through UPREHS’ Depot Drug.
For questions, call United Healthcare at 800-842-5252 or Union Pacific Risk Management Services at 877-213-4425. Providers may call United Healthcare at 877-842-3210